Privacy policy

This policy explains how C.M. Woodward LLC dba Sokol America, a Florida limited liability company based in Ponte Vedra, Florida (“Sokol America,” “we,” “us”), collects and uses information through sokol-america.com.

1. What we collect. When you reserve, we collect the details you enter on the Reserve form, such as your name, email address, phone number (if you provide it), state, ZIP code, comments, and reservation type. If you sign up for updates, we collect your email address. If you email us, we keep your message and contact details.
2. Payments. Deposits are processed by Stripe. Your card details go directly to Stripe and are handled under Stripe’s privacy policy. We do not receive or store your full card number. We see limited payment information, such as your name, email, amount paid, and the last four digits of your card.
3. Cookies and analytics. Our site is hosted on Tilda, which may use cookies and similar technologies to run the site and measure basic traffic (for example, pages visited, device type, and general location). We do not use additional analytics such as Google Analytics or Meta Pixel. You can block or delete cookies in your browser settings; some site features may not work without them.
4. How we use information. We use your information to manage reservations and refunds, send updates about Sokol America and your reservation, answer your questions, improve the site, prevent fraud, and meet legal obligations.
5. Who we share it with. We share information only with service providers that help us run the business, such as Stripe (payments), Tilda (website hosting), Google (email and reservation records, such as a Google Sheet), and our email tools, and when required by law. We do not sell your personal information.
6. Social media. We have pages on Facebook, Instagram, YouTube, and TikTok. Those platforms have their own privacy policies, which apply when you interact with us there.
7. How long we keep it. We keep reservation and payment records for as long as your reservation is active and afterward as needed for taxes, accounting, and legal purposes. We keep email signup information until you unsubscribe.
8. Your choices. You can ask to see, correct, or delete your personal information by emailing info@sokol-america.com. We may need to keep some records where required by law. You can unsubscribe from marketing emails at any time using the link in the email or by emailing us.
9. Security. We use reasonable measures to protect your information, but no website or online service is completely secure.
10. Children. This site is not directed to children under 13, and we do not knowingly collect their personal information. Reservations must be made by adults. If you believe a child has given us information, email us and we will delete it.
11. Changes. We may update this policy. We will post the new version here with an updated date.
12. Contact. info@sokol-america.com

Back to Reserve